Service-Oriented Approach

200.00

The Service-Oriented Approach course offers a comprehensive framework for organizations and individuals to deliver exceptional customer service. Through a blend of theoretical concepts and practical strategies, participants will learn how to prioritize customer satisfaction, anticipate needs, and exceed expectations. Emphasizing empathy, active listening, and problem-solving, this course equips participants with the skills and mindset needed to create positive experiences for customers and foster long-term loyalty.


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